International - UX Designer
$70–$75,000 year
On-siteToronto, Ontario, Canada
Job Summary
Analyze customer journeys from landing to post-purchase using GA4, Hotjar, and Shopify analytics to identify friction points and drop-off patterns. Create and iterate Figma designs for high-impact flows including the home page, plan selection, checkout, and activation onboarding. Own the CRO roadmap by planning and executing A/B tests, CTA variations, and landing page optimizations to raise conversion performance. Improve plan differentiation, pricing transparency, and trust signals across the purchase journey. Support early UX groundwork for a future mobile app covering activation, account management, and self-serve support.
Required Qualifications
- 3+ years experience in UX/UI
- Proven experience improving conversion performance through UX changes
- Strong Figma proficiency
- Familiarity with Shopify ecommerce UX and constraints
- Strong understanding of CRO and experimentation frameworks
- Experience with GA4, Hotjar/Clarity, and A/B testing tools
- Ability to work cross-functionally and operate with high ownership
- Portfolio must show ecommerce UX work
- Portfolio must show funnel or checkout improvements
- Portfolio must show CRO testing or performance-driven redesigns
- Portfolio must show before/after examples with measurable outcomes
Desired Qualifications
- ecommerce preferred
- Shopify Liquid coding / HTML/CSS/JS
- Telecom/eSIM or subscription ecommerce experience
- UX writing/microcopy for trust + clarity
- Experience building design systems for ecommerce platforms
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