International Key Account Management Specialist (m/f/d)
On-siteKünzelsau, Baden-Wurttemberg, Germany or Köln, North Rhine-Westphalia, Germany
Job Summary
Support tenders, strategic projects, and management reporting for the International Key Account Management team by coordinating responses with Central Departments and Country organizations. Prepare and continuously improve reports, presentations, and customer overviews while providing insights from analytics to drive framework development. Interact directly with customers to ensure efficient processes and high-quality service, acting as a link between Country Key Account Organizations and Corporate Departments. Drive improvement projects for the KAM community, ranging from process enhancements to new tools, and support the professionalization of Country Organizations by coaching them in best-in-class back-office processes.
Required Qualifications
- Successfully completed university studies
- Bachelor's Degree or higher in Business Administration, International Management, or a comparable field
- Relevant experience in Sales Operations, Key Account Operations, Commercial Support, Project Coordination, or a comparable international business function
- Good understanding of international sales processes, customer structures, and cross-functional collaboration in a complex business environment
- Strong coordination skills with the ability to structure topics, proactively follow up, and independently manage multiple priorities
- Very good knowledge of MS Office, especially Excel and PowerPoint
- Fluent English skills
- Proficiency in at least one additional language, both written and spoken
Desired Qualifications
- Experience with CRM, ERP, or Reporting Systems
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