International Future Insiter
On-siteVaries, Western Greece, Hellenic Republic
Varies, Western Greece, Hellenic RepublicOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Forecast staffing, manage workforce operations, and optimize call center processes to improve customer experiences and reduce costs. Conduct operational assessments to identify gaps and implement Lean/Six Sigma improvements. Design engaging training experiences and leverage technology solutions to streamline client workflows. Collaborate on talent acquisition strategies to ensure efficient hiring. Join a team focused on problem-solving and innovation within Insite Managed Solutions.
Required Qualifications
- Call Center/BPO Operations
- Workforce Management & Forecasting
- Training & Instructional Design
- Customer Experience Strategy
- Process Improvement (Lean/Six Sigma a plus!)
Desired Qualifications
- Lean/Six Sigma
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.