Internal Sales Account Manager
On-siteHemel Hempstead, England, United Kingdom
Job Summary
Respond to customer enquiries via telephone and email, maximizing sales opportunities while advising clients on suitable products and solutions. Create and issue quotations, process orders accurately using the Kaiser + Kraft system, and maintain up-to-date customer records. Act as the first point of contact for complaints and return requests, collaborating with the Sales Support Team to achieve shared objectives. This fixed-term maternity cover role requires strong IT skills in Microsoft Outlook, Excel, and Word, along with excellent communication abilities. Full product training is provided. Join a supportive team within the leading B2B omnichannel provider TAKKT Group, which includes brands like BiGDUG and Gerdmans.
Required Qualifications
- Strong IT skills, including proficiency in Microsoft Outlook, Excel and Word
- Excellent verbal and written communication skills
- Outstanding interpersonal skills with the ability to build rapport with customers
- Strong organisational skills and the ability to manage multiple priorities effectively
- A customer-focused approach with a keen eye for detail
- Self-motivated and able to work independently
- Results-oriented, taking ownership and responsibility for delivering outcomes
Desired Qualifications
- Previous experience in a customer service, sales support or internal sales role
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