Internal Investigations & Compliance - Senior Manager
On-siteBuenos Aires, Buenos Aires F.D., Argentina
Job Summary
Receive and investigate reported concerns of possible misconduct, serving as a confidential resource for partners and employees. Conduct timely, effective, and independent investigations by developing plans, interviewing reporters and subjects, collecting evidence, and reporting findings to the discipline committee. Collaborate with stakeholders across the firm including People, Risk Management, Information Security, and General Counsel to address compliance vulnerabilities and implement corrective action plans. Draft and deliver ethics and compliance training, prepare trend analyses, and ensure robust adherence to the firm's code of ethics and business conduct.
Required Qualifications
- At least a Bachelor of Laws (LL.B.) degree from an accredited law school/university
- At least 7 years of experience
- Oral and written proficiency in English
Desired Qualifications
- Possessing audit or investigation skills, preferably involving complaints of law, regulation and integrity violations, including harassment, discrimination, retaliation, time, expense, gifts and entertainment fraud, conflicts of interest, and breach of privacy/confidentiality
- Leveraging strong written and verbal communication skills, including receiving and investigating complaints; conducting challenging, sensitive and confidential conversations; providing policy guidance; supporting policy maintenance and development; delivering ethics communications and training; and conducting trend analyses
- Conducting root cause analyses including change agility, especially the abilities to analyze data and report on trends and continuously improve processes to align with regulatory and business changes
- Operating with a high degree of independence and accountability in the receipt, triage and investigation of complaints, while guiding, coaching and collaborating with internal leaders, staff, clients and vendors
- Organizing and prioritizing responsibilities in order to manage multiple projects concurrently
- Collaborating with stakeholder functions in an internal investigations process, including HR, Legal, Internal Audit, IT, Security, Finance, and Procurement, seeking diverse views to encourage improvement and innovation
- Serving as a subject matter specialist in the development, interpretation, and maintenance of policies and practices through everyday business consultations and/or collaborations with key internal E&C stakeholders
- Performing work and collaborating in multi-cultural, multi-lingual, diverse and inclusive environments
- Communicating effectively--verbally and in writing—with local leadership, partners and staff, peer co-workers, subject matter specialists, emphasizing the development of clear, concise, well-written documents and presentations
- Leading, coordinating, implementing follow-up, and documenting assigned activities thoroughly and in a timely manner
- Developing management reporting, including ad hoc reports in response to the needs of the business, local leadership, and PwC US E&C leadership
- Handling conflicts with professionalism and respect while working under pressure
- Managing ethics, code-of-conduct, compliance and related topics, policies and processes from an Ethics & Compliance or related perspective (e.g., audit, legal, forensic investigations, HR, IT, finance, security or procurement)
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