Internal HR Specialist, Leave of Absence & Accommodations - AZ, Onsite
$70,000–$80,000 year
On-siteChandler, Arizona, United States
Job Summary
Manage all aspects of leave administration and accommodation requests for internal employees, including gathering documentation, determining eligibility, and tracking usage against medical certifications. Coordinate with payroll, benefits, and the Claims department to ensure accurate premium calculations, handle workers' compensation interactions, and facilitate equipment orders through IT and facilities. Administer comprehensive leave programs (FMLA, ADA, PTO) from initial notice through return-to-work, while maintaining OSHA logs, creating HRIS records, and resolving issues such as potential fraudulent activity or moonlighting. Respond to inquiries from employees and managers regarding leave policies and benefit interactions, ensuring full compliance with federal, state, and local laws.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs)
- Minimum of 2 years of leave administration and accommodation management
- Multi-state leave of absence administration experience
- Experience with worker's compensation claims management
- Experience with maintaining and updating OSHA logs with recordable incidents according to federal regulations
- Proficient in Microsoft products: Excel, Outlook, SharePoint, Word, Teams, etc.
- SHRM-CP or PHR
- Must be able to interpret State and Federal Employment Laws that relate to sick leave, vacation leave, Family and Medical Leave laws
- Must be able to regularly exercise discretion, handle conflict and be firm when required
- Must be able to diffuse confrontational situations
- It is essential that the incumbent in this position maintain the confidentiality of employee records and handles confidential information with discretion
- Must have good computer skills including word processing, data entry and spreadsheet management, and proficiency in HRIS and case management system
- Requires a basic understanding of federal and state laws regulating leaves of absences (FMLA, CFRA, Workers Compensation etc.)
- An understanding of basic accounting procedures is necessary to ensure accuracy in payroll and leave balance calculations
- Must be able to accurately determine leave eligibility and leave type, based on state and federal law, as well as company policy
- Requires strong record keeping, organizational, and time management skills
- Strong verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures
- Capable of using logic and reasoning to make immediate decisions under pressure or tight deadlines
- Ability to make proper judgment calls when presented by a situation/problem
- Strong sense of business ethics including the ability to handle confidential information appropriately
- Ability to effectively manage multiple projects and attend to daily HR matters while maintaining focus and follow through on issues until resolved and delivering results as committed
- Ability to make recommendations to effectively resolve escalations by using judgment that is consistent with the standards, practices, policies, procedures, regulations and/or government law
- Ability to research and analyze various types of data
- Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands and changes in the work environment
- Ability to deal with frequent interruptions, changes, delays or unexpected events
- Strong organizational, analytical, and problem-solving skills
- Demonstrated ability to learn quickly
- Ability to collaborate with others
- Demonstrated ability to consult effectively with all levels of management with multiple conflicting priorities
- Ability to establish credibility, be decisive and be able to recognize and support the organization's preferences and priorities
- Requires the ability to oversee the maintenance of records and reports consistent with defined requirements
- Must be able to interpret State and Federal Employment Laws that relate to sick leave, vacation leave, Family and Medical Leave laws
- Demonstrated ability to be a self-starter, highly organized, detail-oriented, and accurate; proven success as someone with excellent follow through and the ability to manage multiple priorities
- Strong analytical skills and problem solving
- Must be able to interpret State and Federal Employment Laws that relate to sick leave, vacation leave, Family and Medical Leave laws
Desired Qualifications
- 3-5 years preferred
- Multi-state leave of absence administration experience, preferably with experience in states with complex leave administration laws
- Experience with worker's compensation claims management is a plus
- Experience with Prism software a plus
- SHRM-CP or PHR preferred
- Outstanding business acumen with the ability to understand and operate from the perspective of a high-level business leader
- Ability to research and analyze various types of data
- Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with the standards, practices, policies, procedures and local, federal and state regulations
- Ability to establish and maintain effective working relationships within the department and with other departments
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