Internal Communications Specialist
On-sitePhoenix, Arizona, United States
Job Summary
Draft, edit, and produce employee-facing communications including announcements, policy updates, benefits information, onboarding materials, and recognition program content. Support internal campaigns such as engagement surveys, open enrollment, wellness programs, and learning initiatives. Partner with stakeholders to understand needs, gather information, and manage review cycles for accurate, timely delivery. Maintain editorial calendars, develop standard content templates, and coordinate messaging alignment with the firm's overall strategy. Help update intranet content and track communication effectiveness through engagement metrics and feedback. This steady, high-volume role delivers clear, consistent messaging to nearly 2,000 employees as part of Carollo's dedicated Communications Team.
Required Qualifications
- Bachelor's degree in Communications, English, Organizational Communication, or a related field
- 5 to 8 years of experience in internal communications, employee communications, or a closely related role
- Demonstrated experience producing employee-facing content
- Strong writing and editing skills, with the ability to take complex or sensitive information and turn it into clear, accessible content
- Solid understanding of internal communications principles and audience-focused messaging
- Ability to work across functions, manage multiple inputs, and maintain timely delivery on recurring deadlines
- Strong project management and organizational skills, with the ability to balance ongoing work with new requests
- Sound judgment associated with handling sensitive or confidential information with discretion
- Strong interpersonal skills and a collaborative, service-oriented mindset
- Comfort working within an established communications strategy while also contributing ideas to improve content and delivery
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and willingness to learn new tools
- Comfort with content management systems, intranet platforms, and email communication tools
Desired Qualifications
- Experience writing for HR, People, or employee-facing audiences
- Experience supporting employee engagement, recognition, or change management initiatives
- Familiarity with intranet platforms, email marketing tools, and employee survey tools
- Experience in the water, environmental, or engineering sector
- Experience supporting an HR or People Team function in a corporate or professional services environment
- Background in engineering, consulting, or professional services
- Basic design skills
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