Internal Communications Specialist
Hybrid · Charlotte, North Carolina, United States
Job Summary
Internal Communications Specialist in the Marketing department responsible for owning and executing internal messaging across channels (intranet, newsletters, Viva Engage, internal campaigns, town halls) and ensuring alignment with brand voice and values. Lead content creation for leadership messaging, events, and employee communications; manage the internal communications calendar and intranet; develop printed and digital materials; support internal events and campaigns; track KPIs for engagement and effectiveness; collaborate with People & Culture and Marketing to maintain brand consistency; travel up to 25% and operate in a hybrid work arrangement with a minimum three days in the office.
Required Qualifications
- Bachelor’s degree in Communications, Marketing, Public Relations, Human Resources or a related field
- 3-5 years of experience in internal communications, corporate communications, employee communications, or a related field
- Proven strong writing, proofreading, and editing skills with the ability to communicate in a clear, concise, and professional tone
- Proficiency with Microsoft Suite
- Experience managing intranet CMS systems and maintaining organized, current employee-facing digital platforms including strategy, message coordination and timely delivery
- Proficiency in Adobe Creative Cloud, including InDesign, Photoshop, and Illustrator
- Experience creating materials in Canva
- Experience managing and running internal company events
- Successful execution of project management skills with the ability to manage deadlines, organize priorities, and balance multiple projects at once
- Highly collaborative, organized, detail-oriented, and proactive in managing communication needs across internal teams
- Strong understanding of brand consistency, corporate tone of voice, and visual identity standards
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