Internal Communications Manager (Atlanta, GA)
On-siteAtlanta, Georgia, United States
Job Summary
Conduct strategic stakeholder consulting for People & Culture and senior leaders, acting as a proactive advisor to shape communication plans before requests are made. Build and manage 30–90 day communication calendars while developing integrated strategies that support business objectives and execute diverse assets including email campaigns, video scripts, and recognition spotlights. Lead change management initiatives with empathy, ensuring managers receive context and talking points before organization-wide distribution, and design feedback-informed systems to measure effectiveness through pulse surveys and open rates. Apply an AI-first approach to accelerate planning and content generation while retaining full editorial judgment over tone, quality control, and alignment with organizational values.
Required Qualifications
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- 4–7+ years of experience in internal communications, employee communications, or a related HR/People function
- Demonstrated experience supporting HR/benefits, learning & development, recruiting and talent programs
- Exceptional writing and editing skills with the ability to adapt tone and message across audiences, from individual contributors to executives
- Proven ability to manage multiple projects simultaneously with a proactive, organized approach
- Experience designing communication strategies for organizational change, not just writing announcements
- Familiarity with using and publishing to internal communication platforms (intranets, email tools, digital signage, internal social media, etc.)
- Comfortable working with AI writing tools, with sound editorial judgment to evaluate and refine AI-generated content
- High emotional intelligence — the ability to read the room, adapt your approach to different stakeholders, and communicate with empathy during moments of uncertainty or change
- Strong interpersonal skills and the confidence to push back on stakeholders and advocate for the employee audience
- Bachelor's degree in communications, Journalism, Marketing, HR, or a related field — or equivalent demonstrated experience
Desired Qualifications
- Demonstrated experience in HR communications, a plus
- Experience in professional services, insurance, employee benefits, financial services, or HR consulting industries
- Familiarity with change management frameworks (Prosci, ADKAR, or similar)
- Experience building or contributing to a communications governance structure
- Understanding of employer branding, employee value proposition (EVP) messaging, or talent marketing
- Knowledge of intranet governance, information architecture and content lifecycle
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