[Internal Candidates Only] University Operations Coordinator
$48,000–$60,000 year
RemoteUnited States
Job Summary
Oversee the full onboarding process for new university partners, serving as the primary point of contact for stakeholders including housing, IT, and legal staff. Collaborate cross-functionally with College Pads and StarRez teams to facilitate smooth platform implementations and roll out new features post-launch. Manage project timelines, milestones, and deliverables while setting up demo environments to showcase platform capabilities. Identify opportunities to streamline the implementation process and enhance partner satisfaction. This role reports to the Operations Manager at College Pads, a StarRez subsidiary transforming student housing transitions.
Required Qualifications
- 2+ years of experience in project management, implementation, customer success, or a related field
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
- Excellent verbal and written communication skills, with the ability to build strong relationships with university partners
- Ability to collaborate with cross-functional teams, including technical and non-technical stakeholders
- Proficiency in project management tools (e.g., JIRA, Monday.com) and collaboration tools (e.g., Google Workspace, Slack)
Desired Qualifications
- Bachelor's degree in Business, Communications, Project Management, or a related field
- Experience with SaaS platforms, higher education, or student housing is a plus
- Previous experience in higher education, student housing, or technology implementation
- Familiarity with the needs and challenges of university administrators and students in the housing search process
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.