Intern, Ticket Sales and Services - New Mexico Goatheads
On-siteRio Rancho, New Mexico, United States
Job Summary
Conduct outbound sales calls, emails, and text messages to prospective customers while assisting ticket sales representatives with follow-up communications. Support the sale of season tickets, partial plans, group outings, and premium seating by researching new leads and building prospect lists. Provide outstanding customer service to current and prospective holders and assist with arena tours, seat visits, and game-day sales operations. Represent the organization at community events, networking functions, and promotional appearances as assigned. Maintain accurate customer information and sales activity within the organization's CRM and ticketing systems. Attend department meetings and participate in sales training sessions. Available to work approximately 20 hours per week, including evenings, weekends, and home games.
Required Qualifications
- Currently pursuing or recently completed a degree in Sports Management, Business, Marketing, Communications, or a related field
- Available to work approximately 20 hours per week, including evenings, weekends, home games, and select events
- Strong communication and interpersonal skills
- Comfortable speaking with customers over the phone and in person
- Positive attitude with a willingness to learn in a fast-paced environment
- Strong organizational skills and attention to detail
- Self-motivated and eager to gain experience in professional sports sales
- Basic knowledge of Microsoft Office programs
Desired Qualifications
- Previous customer service, sales, or leadership experience
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