Intern Retail & Guest Experience
On-siteSingapore, Singapore or Central, Louisiana, United States
Job Summary
Host customers warmly, deliver personalized front-of-house and retail experiences, and confidently initiate conversations about Porsche products and brand stories. Manage daily retail operations including opening and closing procedures, point-of-sale transactions, online order collections, and customer assistance. Maintain visual merchandising standards, execute seasonal display changes, and support inventory management through stock transfers and stock-takes. Provide accurate information on new cars, pre-owned cars, and Lifestyle products while handling queries across in-person, phone, email, and online channels. Capture customer data in the CRM system, coordinate vendor follow-ups, and work retail shift hours including evenings, weekends, and public holidays.
Required Qualifications
- Currently pursuing a Higher Nitec or Diploma in Retail Management, Marketing, Service Management, Hospitality, or a related field
- Detail-oriented with a strong commitment to delivering a premium, best-in-class customer experience
- Strong passion for luxury retail, fashion, lifestyle brands, or premium automotive culture
- Positive, proactive, and eager to learn, with a willingness to take initiative and contribute
- Strong communication and interpersonal skills, with the confidence to engage professionally with customers and guests
- Able to work independently as well as collaboratively as part of a team
- Responsible, dependable, and demonstrates ownership and accountability in day-to-day responsibilities
- Proficient in Microsoft Office and comfortable using systems and digital applications
- Fluent in spoken and written English
- Ability to work retail shift hours, including evenings, weekends, and public holidays
Desired Qualifications
- Prior experience in retail operations, hospitality, or customer service
- Additional languages
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.