Intermodal Logistics Coordinator - Fastfrate Group (Toronto)
$37,000–$52,000 year
On-site · Port Coquitlam, British Columbia, Canada or Woodbridge, Ontario, Canada
Job Summary
Intermodal Logistics Coordinator oversees and coordinates the distribution of goods across North America, including load booking, tracking, ETAs, and customer/carrier coordination to ensure efficient, on-time service. Responsibilities include monitoring shipment performance, resolving delays or service issues, identifying cost-saving opportunities, maintaining audit documentation in the TMS, communicating status to customers, and supporting after-hours operations. The role emphasizes collaboration with drivers, dispatch, carriers, and internal teams to uphold service reliability and drive business growth, with a focus on delivering strong customer satisfaction and operational efficiency.
Required Qualifications
- Experience with Intermodal shipping
- Experience in cross-border shipping, full-truckload as well as less-than-truckload
- Experience in third-party logistics or brokerage role
- Strong communication, customer service and computer skills
- Ability to make quick decisions
- Attention to detail
- Time management and multitasking skills
- Teamwork and collaboration
- Building rapport with carriers and customers
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