INTERMODAL BUSINESS COORDINATOR
On-siteMission, Kansas, United States
Mission, Kansas, United StatesOn-siteFull TimeMid LevelMedium
Full TimeMid LevelMedium
Job Summary
Process orders in the Alliance operating system and update shipment data daily to manage customer intermodal freight from origin through delivery. Build relationships with rail, drayage vendors, and customers to meet specific requirements while ensuring timely pickup and delivery execution. Resolve shipment issues with clients and escalate non-compliance matters to management outside standard operating procedures. Train new team members on assigned accounts and maintain strict adherence to customer compliance standards.
Required Qualifications
- Must be legally authorized to work in the United States
- Employment eligibility will be verified through E-Verify
- Background check is required
- Experience in intermodal freight handling, shipping operations, or freight forwarding
- 1-2 years of industry experience
- Able to work within a fast-paced environment while balancing multiple responsibilities
- Ability to handle conflict and provide insightful resolution with the mindset to prevent future issues
- Honest, strong work ethic, resourceful and possess effective negotiation skills
- High level of attention to detail
- Strong time management skills
- Critical thinking skills
- Ability to multi-task
- Excellent communication skills both written and oral
- High level of urgency and a strong desire to succeed
- Proficient in computer skills
Desired Qualifications
- Bachelor's degree in logistics, supply chain, business administration, or related field, preferred but not required
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