Integrations Support Specialist
$37,440–$41,600 year
On-site · Lehi, Utah, United States
Job Summary
Integrations & Automation Support Specialist responsible for client integration troubleshooting, onboarding, and building automations to improve data flow using no-code/low-code tools (n8n, Zapier, Make). Serve as primary point of contact for client integration questions, guide configuration and best practices, train clients and internal teammates, document bugs and feature requests, and collaborate with Customer Success, Product, and Engineering to surface issues and prioritize improvements. Key work includes configuring and maintaining automations, mapping and transforming data between systems, and maintaining clear documentation of configurations and troubleshooting steps.
Required Qualifications
- 1-2 years of experience in an Integrations Support Specialist role or similar capacity
- 1-2 years of experience in a technical support, SaaS support, or client-facing technical role
- Comfortable working with no-code/low-code automation tools (n8n, Zapier, Make, or similar)
- Familiarity with basic API concepts (REST, webhooks) at a conceptual level
- Strong troubleshooting instincts and attention to detail
- Clear, professional communicator — both written and verbal
- Self-starter who can manage a support queue and prioritize without constant direction
- Genuine interest in AI tools and a desire to incorporate them into daily work
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