Integrated Systems Service Technician
$74,880–$95,680 year
On-siteTampa, Florida, United States
Job Summary
Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems. Troubleshoot system malfunctions, false alarms, and false alarms; program multiple system types and test for proper operation. Consults with clients on system issues and provides repair recommendations. Runs wiring and circuits, installs hardware, and attaches electrical wires. Inspects and tests systems, batteries, and electrical wiring; makes adjustments and repairs as required. Replaces malfunctioning hardware and ensures systems comply with NEC and NFPA fire codes. Explains and demonstrates system function to end users. Performs remote troubleshooting, provides phone and email support, and maintains inspection forms. Be on call as required. Follow design plans, document changes, and communicate deficiencies.
Required Qualifications
- Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
- Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
- Ability to maintain productivity in the field, set goals, and meet service schedule.
- Competent in reading plans, documents, meters, and to discern colors for safety signage.
- Ability to follow written and verbal instructions.
- Exceptional attention to detail and communication skills.
- Eagerness for professional development and growth.
- Ability to pass various background checks.
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
- Be on call as required.
- Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Tech savvy with working knowledge of office automation products, databases, and remote control.
- Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes.
- VSC Fire and Security is a drug free workplace.
Desired Qualifications
- NICET lI or III in FAS along with I or II in ITFAS, Avigilon Cert, other manufacturers certifications.
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