Integrated Customer Services Specialist
On-siteMorgantown, West Virginia, United States
Morgantown, West Virginia, United StatesOn-sitePart TimeHigh School Or EquivalentSmall
Part TimeHigh School Or EquivalentSmall
Job Summary
Assist customers through live video teller machines, answer phone calls, and respond to emails while guiding inquiries, resolving issues, and offering banking solutions. Multitask and prioritize customer inquiries alongside administrative responsibilities using Microsoft Office products. Maintain a high level of trust and diplomacy during extensive personal contact involving sensitive matters. Requires one year of banking experience and strong computer literacy.
Required Qualifications
- High School diploma or equivalent
- 1 year of banking experience
- Prior computer experience using Microsoft Office products
- Excellent interpersonal skills
- Significant level of trust and diplomacy
- Normal courtesy and tact
- Background and Drug Screening
Desired Qualifications
- High level of comfort with computers and technology
- Strong communication and interpersonal skills
- Team player who enjoys collaborating
- A desire to create top-notch customer experiences
- Ability to multitask and prioritize customer inquiries and administrative responsibilities simultaneously
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.