Intake Specialist - I10-E Career Center
On-siteHouston, Texas, United States
Job Summary
Meet and greet all Career Center clients and visitors while answering telephones and referring individuals to appropriate Goodwill Houston programs. Perform accurate data entry into HMIS and Caseworthy systems, maintain equipment inventories, and complete preventative maintenance for Connect Centers. Organize intake and assessment processes, facilitate weekly orientations, and refer participants to community partners for social aid. Assist with routine follow-up calls, emails, and staff meetings to support program retention and team goals. Execute assigned WFD projects and maintain office supplies and documentation.
Required Qualifications
- High school diploma or equivalent
- Ability to work weekends as needed
- Reliable transportation
- Must be punctual and have dependable attendance
- Must maintain an appropriate appearance
- Must conduct work in a safe manner
- Must adhere to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Principles
- Must adhere to local, state and federal laws and regulations
Desired Qualifications
- One (1) to three (3) years of client services, administrative assistant, or equivalent experience
- Excellent computer skills (proficient in Microsoft Office)
- Good written and verbal communication skills
- Bilingual
- Ability to communicate and interact well with a variety of personality types
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