Intake Specialist
On-site · Farmington Hills, Michigan, United States
Job Summary
Intake Specialist at The Care Team Hospice coordinates referrals and admissions, verifies insurance benefits and coverage, and maintains accurate patient records while communicating with referral sources, patients, families, and clinical teams. Responsibilities include processing new patient referrals, scheduling admissions and nursing visits, monitoring intake workflows to meet service timelines, and delivering front-line administrative support and exceptional customer service across departments. The role requires healthcare intake experience (hospice/home health or related clinical setting), proficiency with EMR systems and referral platforms, and strong communication, organizational, and multitasking skills.
Required Qualifications
- High school diploma or equivalent required; additional education preferred
- Two or more years of healthcare intake, hospice, home health, or related healthcare experience preferred
- Knowledge of medical terminology and healthcare operations preferred
- Experience with EMR systems and referral platforms such as Homecare Homebase, CarePort, NaviHealth, Allscripts, or similar systems preferred
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