Intake Specialist cum Receptionist-Home Health
$39,520,000–$43,680,000 year
On-siteBakersfield, California, United States
Job Summary
Receive and process new patient referrals from hospitals, physicians, and facilities while verifying insurance eligibility and benefits. Input accurate patient demographics into the EMR system and schedule initial home health assessments. Answer and route incoming phone calls, greet visitors at the front desk, and manage mail, faxing, and document filing. Maintain organized intake files and ensure HIPAA compliance during all interactions. Requires high school diploma, 1–2 years of home health experience, and proficiency in Microsoft Office and EMR systems. Flexible schedule with competitive salary and 401(k) benefits.
Required Qualifications
- High school diploma or equivalent
- Ability to maintain a compassionate and professional demeanor when interacting with patients and families
- Strong attention to detail
- Ability to work independently
Desired Qualifications
- Associate's degree
- 1–2 years of experience in Home Health, Hospice, or Medical Office
- Knowledge of medical terminology
- Basic insurance verification skills
- Proficiency in Microsoft Office
- Proficiency in EMR/EHR systems (e.g., WellSky, Kinnser, Axxess)
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