Intake Specialist
On-site · Conway, South Carolina, United States
Job Summary
Intake Specialist role supporting patient access to care by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. Responsibilities include determining patient eligibility per payer guidelines, communicating financial responsibilities, collecting/payments when applicable, obtaining complete and compliant documentation from referral sources and physicians, navigating multiple EMR/online systems, and ensuring timely intake processing while maintaining documentation accuracy. Strong emphasis on detail-oriented work, patient communication, cross-team collaboration in a fast-paced healthcare environment, and adherence to payer requirements to ensure compliant service delivery.
Required Qualifications
- High School Diploma or Associate’s degree preferred (required as noted)
- One (1) year of relatable work experience
- Excellent verbal and written communication skills
- Ability to multi-task in a fast paced environment
- Proficient computer skills – Microsoft Office and healthcare systems are a plus
- Comfort learning new technologies and navigating multiple systems
- Ability to work independently while following established procedures and directives
- Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required
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