Intake Specialist (800144) - Temporary *Ends June 30, 2026*
$39,520–$39,520 year
On-site · Fontana, California, United States
Job Summary
Intake Specialist role handling client intake, eligibility screening, enrollment documentation, and data management within Equus Workforce Solutions’ workforce-development context. Responsibilities include meeting with customers, completing certifications and forms per government guidelines, maintaining program files, scheduling appointments, providing program information, data entry and reconciliation, facilitating orientations/workshops, referring to outside resources, ensuring regulatory compliance, and coordinating activities with partners. Requires strong customer-service skills, data-entry proficiency, organizational ability, and the capacity to handle evenings/weekend events when needed.
Required Qualifications
- High School Diploma or General Education Diploma
- Prior experience in a customer contact job or customer service skills
- Proficient in computer programs and data entry
- Solid organizational and time management skills
- Detail oriented and accurate with deadline sensitive goals and objectives
- Above average interpersonal and communication skills
- Ability to deal with difficult customers
- Ability to establish and maintain effective working relationships
- Experience conducting Workshops/Orientations
- Knowledge of community employers and community partners
- Valid Class C License with acceptable auto insurance
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