Intake & Screening Specialist
$31,200–$31,200 year
On-sitePensacola, Florida, United States
Job Summary
Accept referrals from the Elder Helpline and other resources to conduct initial intake and screening for elderly clients. Determine individual needs and screen for Medicaid-related and state/federal funded services using standardized instruments. Provide information on service options, providers, and alternative options when clients are ineligible for publicly funded programs. Conduct comprehensive screenings on Medicaid probable individuals on the Assessed Priority Consumer List and input assessments into the eCIRTS system. Offer crisis intervention to stabilize family situations and identify relevant community supportive services. Ensure all client data is transmitted, stored, and disposed of according to confidentiality regulations. Attend conferences and workshops to stay current on aging and disability issues. Work specific hours, days, or holidays as required to provide adequate coverage.
Required Qualifications
- Bachelor's degree from an accredited college or university in a human service-related field
- Associate's degree from an accredited entity in a human service-related field and a minimum of two years' experience as a caseworker, case manager, intake specialist, or related work experience with the long-term care client population
- High school diploma or GED and four years' experience as a case worker, case manager, intake specialist, or related work experience with the long-term care client population
- Valid Florida driver's license
- Ability to maintain effective audio-visual discrimination and perception
- Ability to read and write
- Ability to make practical mathematical computations
- Ability to communicate with others
- Ability to operate assigned office equipment
- Mental capacity to make sound decisions, use good judgement, adjust to changing circumstances and emergencies, demonstrate intellectual capabilities and work effectively with others, specifically senior adults
- Ability to sit or stand for extended periods of time
- Ability to operate assigned office equipment such as telephone, computer, calculator, copy and/or fax machines
- Ability to work specific hours, days, or holidays to provide adequate coverage for clients
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