Intake Sales Specialist
$35,360–$35,360 year
On-siteBirmingham, Alabama, United States
Job Summary
Engage potential clients via telephone and email to understand their needs and communicate how legal representation addresses those concerns. Navigate inquiries with professionalism while resolving issues efficiently, and meticulously document client information with high accuracy. Thrive in a fast-paced call center environment by managing multiple calls, tasks, and systems simultaneously using strong verbal communication and active listening skills. This role is 100% onsite in Alabama, offering an 8-hour Monday-to-Friday shift with a base wage of $17/hour plus commission. Join a supportive personal injury law firm dedicated to client commitment and a go-getter mentality.
Required Qualifications
- High school diploma or equivalent
- Job is 100% onsite in office
Desired Qualifications
- Thrives in fast-paced, high-pressure environments
- Able to manage multiple calls, tasks and systems at once
- Strong verbal communication and active listening skills
- Professional, friendly and customer focused attitude
- Excellent problem solving and conflict resolution skills
- Highly organized with strong attention to detail
- Comfortable using software and workplace tools
- Typing speed of 35+ WPM
- 2+ years of Microsoft Office experience
- Sales experience
- Customer service experience
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