Intake Sales Specialist 2 - Lafayette, LA
On-site · Lafayette, Louisiana, United States
Job Summary
Intake Sales Specialist 2 in Lafayette, LA focusing on following leads for potential clients, processing intakes from initial contact to sign-up or rejection, verifying client details, and maintaining accurate intake data in Litify. Requires empathetic, consultative sales and customer-service skills, ability to manage non-lead calls, forward to appropriate team members, and uphold a professional client experience while meeting KPIs. Ideal candidates have 1-3 years of customer service or call center experience, High school diploma or equivalent, and proficiency in data entry and management.
Required Qualifications
- Excellent oral communication skills
- Attention to detail and accuracy
- Confidentiality and strong judgment
- Problem analysis and problem-solving
- Professionalism
- Teamwork
- Willingness to perform any/all tasks as assigned by handling attorney, supervisor and/or firm leadership in support of the firm’s growth and success
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