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Goodwill1 week ago

Intake - QA Specialist - WFD

On-site · Reynoldsburg, Ohio, United States

Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Large

Job Summary

Intake / QA Specialist to guide participants through workforce development applications, verify eligibility, and ensure records accuracy; support outreach and recruitment to connect more people with services; enter client data into the case management system, review files for compliance, track referrals and enrollments, and prepare monthly enrollment reports; engage participants and referral partners via in-person, phone, or electronic communications, and participate in outreach events to expand service access.

Required Qualifications

  • 1–3 years’ experience with online data entry systems
  • 1–4 years’ experience working with youth and/or adults
  • CPR and First Aid certification, plus crisis intervention training
  • Valid Ohio driver’s license, personal auto insurance, and reliable transportation
  • Certifications related to workforce development are a plus
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Goodwill

Intake - QA Specialist - WFD

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