Intake Office Coordinator
On-siteSalt Lake City, Utah, United States or Murray, Utah, United States
Job Summary
Greet and assist clients upon arrival, conduct initial assessments, and verify documentation including ID and fingerprints. Submit fingerprints to the FBI, scan documents and forms into the case management system, and prepare intake folders for specialists. Answer incoming calls, confirm appointments, and prepare Welcome Kits while collecting payments and ensuring safety procedures. Maintain a clean welcoming area and manage office supply inventory. This bilingual coordinator supports the firm's humanitarian immigration practice, ensuring a red-carpet experience for families seeking safety and stability.
Required Qualifications
- Must be bilingual in Spanish and English
- Possesses excellent bilingual (English and Spanish) interpersonal and communication skills, both verbal and written
- Proficient in Microsoft Office Suite
- Ruthless attention to detail
- Excellent organizational skills
- Ability to work independently and proactively
- Ability to multitask and prioritize work
- High school diploma or equivalent experience
Desired Qualifications
- 1-3 years' experience in customer service preferred
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