Intake & Medical Records Coordinator
$45,760–$56,160 year
On-siteCorona, California, United States
Job Summary
Verify insurance eligibility, confirm payer sources, and manage authorizations for all referrals. Obtain clinical information to secure authorizations, communicate status updates to field and scheduling staff, and answer intake inquiries. Monitor and manage incoming and outgoing communications regarding eligibility and referral status. Maintain daily clinical records functions, ensure compliance with state and federal regulations, and process records to authorized users. Monitor aged unsigned physician orders and follow up with providers. Complete administrative record audits post-discharge and assist with implementing medical records policies. Protect patient confidentiality through established security procedures and maintain proficiency with clinical information systems.
Required Qualifications
- Minimum of one to three years of experience in insurance eligibility, authorization management, intake, medical records, or related healthcare operations
- Working knowledge of healthcare information systems and electronic medical records
- Knowledge of healthcare business practices, insurance processes, and governmental regulations
- Strong organizational, problem-solving, and time-management skills
- Effective verbal and written communication skills
- Demonstrated ability to maintain confidentiality and exercise sound judgment
- Ability to work independently while collaborating effectively with interdisciplinary teams
- Demonstrates professionalism, flexibility, cooperation, and attention to detail
Desired Qualifications
- Home health or hospice experience
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