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Groups HomesPosted 1 month ago

Intake Manager

$60,000–$60,000 year

On-siteOakland, Florida, United States

Full TimeBachelors Degree

Job Summary

Oversee the intake process to ensure timely and accurate client assessments, working closely with the Revenue Cycle team to obtain insurance authorizations for assessments and ongoing treatment. Schedule initial assessments and ongoing services, ensuring clinical documentation is submitted within timeframes to prevent service disruptions. Partner with the RBT Coordinator to communicate upcoming client needs and maintain comprehensive records for compliance. Assist in developing policies to improve intake procedures and collaborate with community organizations for outreach efforts. Provide positive leadership, manage budgetary accountability for authorized services, and maintain an open communication process to support team building and client satisfaction.

Required Qualifications

  • At least 1 year of relevant scheduling experience
  • Thorough understanding of practices, theories, and policies involved in therapy services
  • Superior verbal and written communication and interpersonal skills
  • Strong knowledge of commercial insurance
  • Strong knowledge of Electronic Health Records (EHR) systems
  • High level of compassion and empathy when communicating with families entering services
  • Extremely proficient in Microsoft Office Suite or related software
  • Excellent organizational skills and attention to detail
  • Excellent analytical, decision-making, and problem-solving skills
  • Must be able to lift up to 15 pounds at times

Desired Qualifications

  • Bachelor's degree in Healthcare or Business Administration, or related field

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