Intake Coordinator
$52,000–$58,240 year
On-siteWalnut Creek, California, United States
Job Summary
Answers telephone inquiries and channels them appropriately while assisting with tracking and processing referrals. Uploads documents to the electronic medical records system and provides feedback on process and flow improvement. Assists with audits, chart reviews, and scheduling goals of care and admission visits, working with the sales team to receive incoming referral information. Performs chart reviews as assigned and assists on weekends or holidays as needed. Requires two years of experience in hospice or healthcare, proficiency with Microsoft applications, and strong time management skills.
Required Qualifications
- Minimum of two years' experience preferably in hospice or health care setting
- Experience working with insurance
- Proficient with Microsoft applications including Word and Excel
- Strong time management and organization skills
- Strong ability to multi task and prioritize
- Excellent telephone and customer service skills
- Proficient with medical terminology
Desired Qualifications
- graduation from a one- or two-year college
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