Intake Coordinator I
On-siteGeorgetown, Delaware, United States
Georgetown, Delaware, United StatesOn-siteFull TimeEntry LevelMasters Degree
Full TimeEntry LevelMasters Degree
Job Summary
Intake Coordinator I handles inquiry calls, schedules face-to-face assessments, and triages patients to appropriate community resources based on need. Ensures assessment by a licensed mental health professional, coordinates with physicians for treatment decisions, screens for medical/behavioral emergencies per EMTALA, and completes admission documentation including initial payer authorization. Roles emphasize strong phone skills, accurate documentation (Call Worksheet, PASP), referrals, and adherence to hospital policies while supporting a safe, patient-centered intake process.
Required Qualifications
- Meeting state requirements
- LVN, Bachelors or Masters degree in a mental health related field
- minimum of two years of supervised clinical experience
- CPR and hospital-selected de-escalation technique certification
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