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HCBSPosted 2 months ago

Intake Coordinator I

On-siteGeorgetown, Delaware, United States

Full TimeEntry LevelMasters Degree

Job Summary

Intake Coordinator I handles inquiry calls, schedules face-to-face assessments, and triages patients to appropriate community resources based on need. Ensures assessment by a licensed mental health professional, coordinates with physicians for treatment decisions, screens for medical/behavioral emergencies per EMTALA, and completes admission documentation including initial payer authorization. Roles emphasize strong phone skills, accurate documentation (Call Worksheet, PASP), referrals, and adherence to hospital policies while supporting a safe, patient-centered intake process.

Required Qualifications

  • Meeting state requirements
  • LVN, Bachelors or Masters degree in a mental health related field
  • minimum of two years of supervised clinical experience
  • CPR and hospital-selected de-escalation technique certification

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