Intake Coordinator – Home Health--Must Have Home Health Exp
On-sitePhoenix, Arizona, United States
Phoenix, Arizona, United StatesOn-siteFull Time
Full Time
Job Summary
Manage home health intake and referral processes from start to finish for Phoenix and Las Vegas markets. Collect, review, and organize patient medical, insurance, and demographic information while coordinating with hospitals, physicians, case managers, and referral sources. Assess patient needs, verify insurance coverage, and obtain required authorizations to ensure timely transitions into care. Maintain accurate electronic medical records and track referrals to prevent delays. Serve as a compassionate resource for patients and families throughout the intake journey.
Required Qualifications
- Previous home health experience
- Strong understanding of medical terminology and home health intake processes
- Experience working with electronic medical record (EMR) systems
- Excellent attention to detail and organizational skills
- Strong communication skills with patients, families, providers, referral sources, and internal teams
- Ability to effectively manage referrals and priorities across two markets
- Ability to work independently while contributing to a supportive, collaborative team
- Flexible, adaptable, and comfortable working in a fast-paced healthcare environment
Desired Qualifications
- WellSky/Kinnser experience preferred
- Associate's or Bachelor's degree in a healthcare-related field
- Experience with insurance verification and authorizations
- Bilingual skills are a plus
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