Intake Coordinator
$41,600–$45,760 year
On-site · King of Prussia, Pennsylvania, United States
Job Summary
Intake Coordinator responsible for guiding families through the intake process for ABA services. Manage the new patient intake phone line to educate prospective clients on services, communicate with clients about status and timelines, obtain and verify required paperwork, gather accurate insurance information to determine coverage, manage the PM and EMR systems for data integrity, and serve as a liaison between families, designated clinic locations, and insurance providers. Requires high school diploma or GED, strong customer service skills, attention to detail, and an empathetic, patient approach.
Required Qualifications
- High school diploma or GED required
- At least 1 year of customer service experience
- Previous experience in a related healthcare field preferred
- Passion for helping families access support for their children
- Strong attention to detail and communication skills
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