Intake Coordinator
$60,986–$60,986 year
On-siteStaten Island, New York, United States
Job Summary
Conduct client pre-screenings, intake assessments, and safety evaluations while completing follow-up monitoring calls and documenting interactions. Supervise case aides by providing ongoing guidance and reviewing documentation, and assign intakes to maintain the Intake Support Schedule. Train new Case Managers on intake procedures and collaborate with community service providers to address client needs. Prepare intake, caseload, and waitlist reports for team meetings. Requires a Bachelor's degree with supervisory experience and proficiency in Microsoft Word and Excel. Located in Staten Island, NY, this role supports CASC's mission to help older adults remain safely and independently in their homes.
Required Qualifications
- Bachelor's degree (BA, BS, or BSW)
- supervisory experience
- experience providing direct services
- Proficiency in Microsoft Word and Excel
- Strong assessment, organizational, leadership, and problem-solving skills
- Ability to work independently, manage multiple priorities, and work under pressure
Desired Qualifications
- MSW or MS
- Experience providing services to older adults
- Fluency in a second language
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