Intake Coordinator

Monitor Salesforce for new inquiries and pending admissions requiring onsite intake support. Support lead progression through timely follow-up, intake assistance, and accurate documentation while converting leads to admissions. Create and maintain potential admission files in the Kipu electronic medical record, uploading required intake documentation including verification of benefits, pre-admission screenings, and referral details. Serve as an onsite point of contact for clients, families, and referral partners, communicating intake steps clearly using trauma-informed, client-centered communication. Coordinate client travel logistics in collaboration with Behavioral Health Technician supervisors and work closely with Behavioral Health Support, Admissions, Clinical, and Facility teams to ensure smooth, compliant transitions into care. Maintain accurate, complete, and compliant records in accordance with Joint Commission and organizational standards.