Intake Admin
$37,440–$37,440 year
On-site · Meridian, Idaho, United States
Meridian, Idaho, United StatesOn-siteFull Time$37,440–$37,440 yearEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
As an Intake Administrator, you will manage phone communications, assist customers by addressing their needs, accurately enter service requests, and schedule appointments while maintaining a friendly demeanor. This role requires exceptional communication skills, multitasking abilities, and proficiency in data entry. A positive and adaptable personality is essential to thrive in a fast-paced environment. Availability to work Mondays and weekends is necessary.
Required Qualifications
- Exceptional communication skills, with a confident and friendly phone presence
- Strong multitasking abilities, particularly with multi-line phone systems
- Proficiency in data entry and computer systems
- Ability to follow basic phone script outline while maintaining an outgoing personality through phone calls
- Comfortability working in an omnichannel environment including SMS web chats, emails, and calls
- Positive, adaptable personality suited for a fast-paced environment
- Professional, polished appearance and demeanor
- Availability to work Mondays and weekends
- Ability to pass a background check and drug test
- Commitment to representing the company’s Vision, Mission, and Values with customer interactions
Additional Requirements
- Ability to pass a background check and drug test
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