Insurance Verifications Representative
$31,200–$54,579,200 year
On-siteGranite City, Illinois, United States
Job Summary
Review scheduled procedures to determine insurance coverage, benefits, and reimbursement requirements. Obtain and document insurance benefits, pre-certifications, and authorizations while determining patient financial responsibility and preparing self-pay estimates. Contact patients to explain coverage details and estimated out-of-pocket costs, coordinate with billing staff regarding payment arrangements, and support point-of-service collections. Partner with registration staff to address documentation needs, verify insurance information with carriers, and prepare organization for upcoming procedures. Maintain accurate financial information in applicable systems and forms, protect patient information in compliance with HIPAA, and appropriately escalate complex billing concerns.
Required Qualifications
- High school diploma
- Ability to handle financial information with accuracy, discretion, and professionalism
Desired Qualifications
- Post-secondary education
- Previous registration and/or medical billing experience
- Strong attention to detail and organizational skills
- Professional, clear, and compassionate communication skills
- Ability to work effectively with patients, insurance companies, physician offices, and internal teams
- Willingness to learn and become proficient in insurance verification and revenue cycle processes
- Organized
- Dependable
- Comfortable communicating with people
- Interested in using your skills to make a meaningful difference in the patient experience
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