Insurance Operations Specialist
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Support the seamless experience of customers and brokers with our services while maintaining the quality of data in administrative systems. Observe key performance indicators including the speed of local policy issuance and reinsurance premium collection. Assure the consistency of local insurance policies and conduct all activities in line with operating protocols. Provide support to customers, colleagues, and insurance partners on less usual queries and arrangements. Maintain and further develop relationships with insurance partners. This role manages the portfolio, policy issuance, premiums, and claims for Zurich's international programs serving 20 countries in the Asia Pacific region. Full-time position based in Kuala Lumpur, Malaysia.
Required Qualifications
- Excellent English
- Location(s): MY - Kuala Lumpur
- Schedule: Full Time
Desired Qualifications
- Passion for insurance, communication and international trade
- Experience in international insurance, fronting business, non-life underwriting, reinsurance or claims
- Technical knowledge of non-life products and operations (Property, Liability, Technical, Motor, Financial lines)
- Excellent communication and customer focus capabilities
- Strong focus on responsibility and accuracy
- additional language(Chinese language)
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