Insurance Manager - Preferred Service Centre - Internal

Insurance Manager at London Drugs - Preferred Service Centre in Burnaby, BC leads the Insurance Specialists team, directs department activities, and ensures compliance with Insurance Counsel and applicable acts. Responsibilities include setting strategic goals with the Business Unit, forecasting requirements, scheduling expenditures, analyzing variances, and driving profitability through sales targets and payroll budgeting. The role emphasizes enforcing quality and customer service standards, staff supervision and performance management, ongoing professional development, and participation in product knowledge seminars. Requires leadership ability, strong interpersonal and communication skills, organizational aptitude, and a solid insurance technical foundation (CIP/CAIB or Level III) with experience in insurance sales and brokerage operations, plus proficiency with Word, Excel, and related software.