Insurance Follow Up Specialists

Monitor and follow up on outstanding insurance claims to ensure timely and accurate reimbursement from carriers. Research and resolve claim denials, underpayments, and rejections by communicating directly with insurance companies and preparing corrected claims or appeals. Review aging reports to address unpaid claims, verify insurance eligibility, and maintain detailed records of all activities in the billing system. Collaborate with billing, coding, and front-office teams to address issues and prevent future denials while staying updated on payer policies and coding changes. Meet department productivity and quality standards through excellent communication with payers, patients, and internal staff.