Insurance and Billing Coordinator (must reside in NH)
$65,000–$65,000 year
Remote
Job Summary
Verify insurance eligibility and benefits for new and existing clients, then prepare, submit, and monitor insurance authorizations and treatment plans. Maintain accurate insurance and authorization information within the electronic health record (EHR) while ensuring HIPAA compliance and confidentiality. Support billing by ensuring authorizations align with scheduled services, communicate with insurance carriers regarding payer requirements, and research claim issues to assist with billing documentation and follow-up. Partner with the Insurance & Billing Manager and clinical teams to support timely services for clients. This fully remote role requires candidates to reside in New Hampshire and work Eastern Standard Time business hours.
Required Qualifications
- High school diploma or equivalent
- Associate's or Bachelor's degree
- One or more years of experience in medical billing, insurance verification, revenue cycle, or healthcare administration
- Must reside in New Hampshire
- Must be available to work Eastern Standard Time (EST) business hours
- Must have a dedicated, quiet, and professional workspace
- Must have reliable high-speed internet
- Must be able to maintain HIPAA compliance and protect confidential information while working remotely
- Organized and detail-oriented
- Able to manage multiple priorities in a fast-paced environment
- Proactive problem-solver with strong critical thinking skills
- Dependable, professional, and committed to maintaining confidentiality
- Comfortable working independently while collaborating with a remote team
Desired Qualifications
- Experience working with commercial insurance and/or Medicaid
- Experience in ABA, behavioral health, or pediatric healthcare
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office
- Experience with EHR systems, preferably RethinkBH
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