Insurance Account Handler
HybridGlasgow, Scotland, United Kingdom
Job Summary
Support a designated client portfolio as the first point of contact, building strong relationships and handling queries as they arise. Act proactively with initiative and entrepreneurial spirit to deliver the best possible client experience, while demonstrating honesty and integrity required in a financially regulated organization. Work collaboratively on the phone and face-to-face, adapting to changes with resilience and a positive outlook. The role operates Monday to Friday with a hybrid and flexible working arrangement. You will earn a basic salary relative to experience plus a generous bonus structure, supported by 26 days of holiday entitlement, a pension scheme, and opportunities to gain CII or ACII qualifications.
Required Qualifications
- Some experience of the Insurance Industry
- Confidence to work with clients both on the phone and face to face
- some experience in customer service
- Demonstrate honesty and integrity
Desired Qualifications
- ability to bring your best self to work every day
- proactive
- use your initiative
- show entrepreneurial spirit
- willingness to learn
- curious
- Work well with your team
- positive outlook
- engaging
- collaborative
- resilience to adapt to whatever changes come your way
- Gain CII or ACII qualifications
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