Instructional Tech Spec III – Facilities Enterprise Systems Trainer
$76,354–$88,735 year
On-site · Ithaca, New York, United States
Job Summary
Facilities Enterprise Systems Trainer responsible for developing, delivering, and continuously improving a comprehensive training program for Facilities enterprise systems (e.g., Maximo, EZMaxMobile) and related custom web applications. Leads needs assessments, designs curricula, creates instructional materials for virtual and classroom instruction, and guides users with standardized processes and data practices. Oversees training environments and weekly help desk sessions, supports system enhancement initiatives, collaborates with Facilities training partners to ensure consistency, and communicates system updates to campus stakeholders. Requires Bachelor’s degree and 3–5 years of relevant experience with expertise in adult learning, instructional design, accessibility, and change management; proficient in delivering diverse training formats and creating practical exercises and documentation.
Required Qualifications
- Bachelor’s degree and 3 to 5 years relevant experience or equivalent combination
- Experience in software application training, including needs assessment, curriculum development, and instructional design
- Proven track record as a trainer, particularly in higher education, with expertise in adult learning principles
- Ability to design, develop, and deliver comprehensive software training programs, including materials and practical exercises
- Familiarity with training accessibility standards and best practices for inclusive learning
- Strong communication skills, both oral and written, with the ability to convey complex technical information clearly
- Proficiency in various training methods, techniques, and delivery formats, adapting to different learning styles and audience needs
- Experience in assessment and feedback strategies, using participant insights to improve training content and effectiveness
- Organizational skills to plan, coordinate, and manage training schedules and resources efficiently
- Technical writing or documentation experience, ensuring clear and effective instructional materials
- Ability to provide ongoing support, reinforcement, and follow-up resources to enhance learning retention post-training
- Familiarity with change management principles (e.g., Prosci, ADKAR)
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members
Additional Requirements
- Visa Sponsorship is not available for this position.
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