Instructional Tech Spec III – Facilities Enterprise Systems Trainer
$76,354–$88,735 year
On-site · Ithaca, New York, United States
Job Summary
Instructional Tech Spec III at Cornell University leads the development and delivery of training for Facilities enterprise systems (e.g., Maximo and EZMaxMobile). Responsibilities include needs assessments, curriculum design, creating instructional materials (virtual/classroom, guides, job aids, videos), delivering formal and informal training, managing training environments and data provisioning, coordinating with campus stakeholders and Facilities Training partners, supporting change management, and communicating system updates. The role emphasizes accessibility, diverse learning styles, ongoing evaluation, and ensuring standardized processes and data practices to support Facilities operations. Requires a Bachelor's degree with 3–5 years of relevant experience in software training, strong communication, and ability to design and implement comprehensive training programs; familiarity with adult learning principles, accessibility, and Prosci/ADKAR change management frameworks; and a background in higher education training.
Required Qualifications
- Bachelor’s degree and 3 to 5 years relevant experience or equivalent combination
- Experience in software application training, including needs assessment, curriculum development, and instructional design.
- Proven track record as a trainer, particularly in higher education, with expertise in adult learning principles.
- Ability to design, develop, and deliver comprehensive software training programs, including materials and practical exercises.
- Familiarity with training accessibility standards and best practices for inclusive learning.
- Strong communication skills, both oral and written, with the ability to convey complex technical information clearly.
- Proficiency in various training methods, techniques, and delivery formats, adapting to different learning styles and audience needs.
- Experience in assessment and feedback strategies, using participant insights to improve training content and effectiveness.
- Organizational skills to plan, coordinate, and manage training schedules and resources efficiently.
- Technical writing or documentation experience, ensuring clear and effective instructional materials.
- Ability to provide ongoing support, reinforcement, and follow-up resources to enhance learning retention post-training.
- Familiarity with change management principles (e.g., Prosci, ADKAR)
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
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