Instructional Design Team Performance Manager
On-siteRichardson, Texas, United States
Job Summary
Provide day-to-day leadership, coaching, and performance management for a team of Instructional Designers through regular one-on-one meetings, feedback, and accountability. Monitor project progress, workload distribution, and capacity to ensure timely delivery while partnering with the Instructional Design Manager to balance resources and mitigate risks. Review learning solutions, provide actionable feedback, and implement improvements aligned with quality standards and best practices. Serve as the primary operational leader by resolving execution issues, removing obstacles, and escalating risks when appropriate. Track instructional design metrics, quality outcomes, and stakeholder satisfaction to evaluate team effectiveness and drive continuous improvement. Build strategic partnerships with Learning & Knowledge leaders, project managers, and business stakeholders to align initiatives with organizational priorities.
Required Qualifications
- Team Leadership & Coaching
- Provide day-to-day leadership
- Coaching
- Performance management
- Professional development
- Conduct regular one-on-one meetings
- Establish performance expectations
- Provide timely feedback
- Foster a culture of accountability
- Collaboration
- Continuous improvement
- Monitor project progress
- Team capacity
- Workload distribution
- Competing priorities
- Timely delivery of learning solutions
- Partner with the Instructional Design Manager
- Balance resources
- Mitigate risks
- Adjust priorities
- Review learning solutions
- Provide actionable instructional design feedback
- Partner with designers
- Implement improvements
- Align with established standards
- Quality expectations
- Best practices
- Partner with the Instructional Design Manager and other department leaders
- Balance priorities
- Capacity planning
- Team utilization
- Address competing business demands
- Serve as the primary operational leader for the Instructional Design team
- Resolve execution issues
- Remove obstacles
- Support decision-making
- Escalate risks
- Build strong partnerships with Learning & Knowledge leaders
- Operational stakeholders
- Project managers
- Subject matter experts
- Business leaders
- Align learning initiatives with organizational priorities
- Performance goals
- Identify opportunities to improve team efficiency
- Standardize processes
- Enhance collaboration
- Strengthen operational consistency
- Track instructional design metrics
- Quality review outcomes
- Project progress
- Learner feedback
- Stakeholder satisfaction
- Evaluate team effectiveness
- Support performance improvement
- Ensure consistent delivery of high-quality learning solutions
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