Installer Service Specialist

Manage the installer counter by developing sales relationships with professional customers, taking orders over the phone and online, and routing delivery specialists to ensure timely order fulfillment. Direct daily activities of delivery staff, service and maintain delivery vehicles according to company standards, and ensure all vehicle inspections and mileage entries are completed daily. Verify product billing before customers leave, process warranty returns and labor claims efficiently, and audit returns for warranty abuse. Assist with front and retail counter duties, including auto-loading, returns, and stock management, as well as customer service tasks. Requires strong mechanics background, ASE certification, and fluency in multiple languages. Competitive wages, paid time off, and 401k with employer contributions starting day one.