Installer Service Specialist

Manage the installer counter by taking customer orders over the phone and online, invoicing orders, and directing pick-and-stage efforts to ensure timely deliveries. Maintain delivery vehicles according to company standards, completing inspections daily and entering accurate mileages into fleet management devices. Collaborate with sales specialists to verify product billing, process warranty returns and cores, and audit customer returns for warranty abuse. Assist with front and retail counter duties, including auto-loading, stock management, and processing customer labor claims. Requires a strong background in mechanics, above-average communication skills, and fluency in multiple languages. O'Reilly Auto Parts offers a promote-from-within philosophy with competitive wages, paid time off, and stock purchase plans.