Installer Service Specialist

Manage the installer counter by developing sales relationships with professional customers, taking orders over the phone and online, and directing delivery specialists to ensure timely order fulfillment. Invoice customer orders, verify product and warranty billing before departure, and audit returns for warranty abuse while ensuring core and warranty returns are processed quickly. Maintain delivery vehicles according to company standards, complete daily inspections, and enter accurate mileages into fleet management devices. Assist with front and retail counter duties, backroom stock, auto-loading, and processing customer labor claims as needed. O'Reilly Auto Parts encourages bilingual candidates, particularly those fluent in Spanish, and values a strong promote-from-within culture.