Installer Service Specialist

Oversee and direct the daily activity of delivery specialists to ensure customers receive accurate and timely order deliveries. Work with installers and professional customers to develop sales relationships, take orders over the phone and online, and invoice customer orders. Direct efforts to accurately pick and stage parts for delivery, route delivery specialists, and ensure delivery vehicles are serviced and maintained according to company standards. Verify all product and merchandise, including warranty parts and cores, are billed before customers leave the store. Audit customer returns for warranty abuse, process labor claims quickly, and assist with backroom duties such as auto-loading, returns, and stocking as needed. Requires a strong background in mechanics and above-average communication skills. Bilingual candidates encouraged to apply.