Installer Service Specialist
On-siteHood River, Oregon, United States
Job Summary
Conduct daily installer service by taking customer orders over the phone and online, invoicing orders, and directing efforts to accurately pick and stage parts for delivery. Manage delivery specialists to ensure customers receive orders consistently and timely while servicing and maintaining delivery vehicles according to company standards. Verify all product, warranty parts, and cores are billed before customers leave, audit customer returns for warranty abuse, and process labor claims quickly. Assist with front and retail counter duties, including auto-loading, returns, and stock management, as needed. Requires strong mechanics background, above-average communication skills, and ASE certification. Bilingual candidates encouraged to apply. Competitive wages, paid time off, and comprehensive benefits including medical, dental, vision, and 401k with employer contributions.
Required Qualifications
- Strong background in mechanics
- Above average communication skills
Desired Qualifications
- Hands-on knowledge of automotive repairs
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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